Frequently Asked Questions

We act as your personal car concierge. You tell us what car you want, and we negotiate with dealers on your behalf using our network and industry knowledge. You get dealer pricing without the dealership experience. We handle everything from negotiation to paperwork to delivery.

Our service fee is a small flat fee, typically much less than the savings we secure for you. We're transparent about this upfront — no surprises. In most cases, clients save far more than our fee.

We can get virtually any make and model — from luxury brands like BMW, Mercedes, and Lexus to everyday brands like Honda, Toyota, and Chevrolet. If it has four wheels and a VIN, we can source it for you at a competitive price.

Most clients are behind the wheel within 3–7 business days of reaching out. The timeline depends on vehicle availability and your preferred delivery schedule. We'll keep you updated every step of the way.

Yes — we deliver anywhere in California. We'll bring the car to your home, office, or another preferred location. You never have to set foot in a dealership.

When you lease, you're essentially renting the car for a set term (usually 24–36 months) and paying for the depreciation during that period. Your monthly payments are typically lower than a purchase loan. At the end of the lease, you return the car or buy it out. Leasing is great if you like driving a new car every few years and don't want to worry about depreciation.

Due at signing is the upfront amount you pay when you pick up the car. It usually includes the first month's payment, a security deposit (if required), acquisition fee, and sometimes a cap cost reduction (like a down payment). We always show you this number transparently before you commit.

You have three options: return the vehicle and walk away, lease or buy a new car through us, or purchase your current vehicle at the predetermined residual value. We'll walk you through all options as your lease approaches its end.

Most leases come with 10,000, 12,000, or 15,000 miles per year. Driving over your allotted miles results in a per-mile fee at lease end. We'll help you pick the right mileage plan based on your actual driving habits so you don't overpay or get caught short.

Loaner vehicles are cars that dealerships use as service loaners for a short period (usually under a few thousand miles). They're considered "used" but are typically in like-new condition. Because of this, they often qualify for significantly better lease terms and lower monthly payments — while still being under full factory warranty.

It depends on the deal and lender. Prime leases and low-rate financing typically require a score of 700+. That said, we work with a range of lenders and can often find options for clients with less-than-perfect credit. The best first step is to submit a credit application so we can review your full picture.

Submitting our credit application is a soft inquiry and does not affect your score. A hard pull only occurs when you move forward with a specific deal and a lender formally reviews your application.

Yes, we work with lenders who specialize in non-prime and subprime financing. The terms may differ from those with excellent credit, but we'll always find the best available option and be honest with you about what to expect.

To get started you just need to fill out our credit application. When it's time to finalize the deal, you'll typically need: a valid driver's license, proof of income (pay stubs, tax returns, or bank statements), proof of insurance, and proof of residence.

Our deals page is updated in real time from our live inventory. New deals are added as we secure them — sometimes daily. We recommend checking back often or reaching out directly if you don't see the car you want.

The prices shown are based on current incentives and dealer availability. They are highly accurate and reflect what we're actively able to secure for qualified buyers. However, prices can change with manufacturer incentives, so we recommend reaching out quickly on deals that interest you.

Absolutely. Our listed deals represent a snapshot of what we're actively working on, but we can get virtually any car. Just contact us with the make, model, trim, and color you want and we'll start searching and negotiating.